Privacy Policy

This Privacy Policy of Factor LLC (“Factor”) describes, among other things, how Factor collects information from you when you visit Factor’s website, how the information is used, and the options you have about collection and use. By visiting Factor’s website, you consent to the Privacy Policy as described below as well as Factor’s Terms of Use. IF YOU DO NOT AGREE TO FACTOR’S PRIVACY POLICY OR TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.

Submitted Information

Factor collects information that you submit on our website. When you purchase a product on our website, we record personal information such as your name, address, phone number, email address, and payment related information.

Cookies, Clear GIFs, and Usage Data

Like many websites, Factor may track use of its website to analyze usage patterns and improve service. Cookies and clear GIFS, among other methods, may be used to track website activity. A cookie is a small text file that is stored on a user's computer for record keeping purposes. Through cookies, Factor may automatically collect information about your activity related to our website, such as web pages visited, links clicked, searches conducted, and how you first visited our website (i.e. by clicking on an advertisement or search result).

If you purchase a product on Factor’s website, we may also record your purchase information in the cookie file on your computer. For security purposes, we encrypt purchase-related information that is stored in such cookies. Factor may allow third-party providers to serve cookies from our website to assist in analyzing and researching the effectiveness of the website, content, and advertising.

You may delete or decline cookies by changing your browser settings. Instructions for deleting or declining cookies usually may be found by clicking "Help" in the toolbar of your browser and searching for relevant instructions.

Clear GIFs, also called web beacons, tags, and other names, are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document, or email message. Factor may use clear GIFs to read and place cookies or to capture statistical usage information for our website. We may correlate this information to a user to personalize their experience and for statistical analysis of user experiences on our website. We do not use clear GIFs to collect personal information about you.

Factor also may maintain log files that contain IP addresses. In general, we use log files to monitor traffic on our website, to troubleshoot technical problems, or to analyze aggregate information about website usage.

Use of Information

Factor may use the information that we collect from you to: fulfill product orders, facilitate use of our website, offer products that may be of interest to you, respond to your questions, customize your user experience, analyze use of and improve our website, identify and protect against fraudulent transactions and other misuses of our website, and enforce our Terms of Use.

Sharing Information

Your information may be shared with Factor service providers who assist in managing our website usage and data, who process your product orders, or who perform other business functions on our behalf. These service providers have access to your information only for the limited purpose of providing such services. We may also disclose your information in response to a governmental request, court order, or when otherwise required by law; and to enforce our policies, protect our or other’s rights, or as evidence in litigation in which we are involved. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your information to the other company.

Managing Information

If you submit information while purchasing a Factor product, you may contact us at any time to modify the information you provided. You may unsubscribe from any emails using the link provided in the email. If you request that your information be deleted, we may still maintain information about any transactions in which you participated.


Factor employs reasonable security measures to prevent or reduce the risk of disclosure of your personal information. Sensitive personal information, such as credit card numbers, is encrypted with Secure Socket Layer (SSL) technology. While Factor strives to ensure the security of your personal information, no security measures are perfect or impenetrable.

Children's Online Privacy

Factor does not knowingly collect or solicit personal information from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without the parent or guardian’s consent, please contact us as provided below. If Factor becomes aware that a child under 13 has provided us with personal information, we will delete such information.

Policy Changes

Factor may modify its Privacy Policy from time to time. The “Last Updated” date at the bottom of this page will reflect the most recent changes to the Privacy Policy. Your continued visits or use of Factor’s website will signify your acceptance of any changes to the Privacy Policy.

International Users

Factor’s website is operated and maintained within the United States, and information collected by Factor is processed and stored in the United States. If you visit our website from outside of the United States, please be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting Factor’s website, you consent to the processing and storage of your data as set out in this Privacy Policy and subject to the laws of the United States. If you do not consent to having your information used in accordance with our Privacy Policy, you may not access our website.

Contact Us

Inquiries regarding this Privacy Policy may be directed to:

Last Updated: November 1, 2014