Factor collects information that you submit on our website. When you purchase a product on our website, we record personal information such as your name, address, phone number, email address, and payment related information.
Cookies, Clear GIFs, and Usage Data
Like many websites, Factor may track use of its website to analyze usage patterns and improve service. Cookies and clear GIFS, among other methods, may be used to track website activity. A cookie is a small text file that is stored on a user's computer for record keeping purposes. Through cookies, Factor may automatically collect information about your activity related to our website, such as web pages visited, links clicked, searches conducted, and how you first visited our website (i.e. by clicking on an advertisement or search result).
If you purchase a product on Factor’s website, we may also record your purchase information in the cookie file on your computer. For security purposes, we encrypt purchase-related information that is stored in such cookies. Factor may allow third-party providers to serve cookies from our website to assist in analyzing and researching the effectiveness of the website, content, and advertising.
You may delete or decline cookies by changing your browser settings. Instructions for deleting or declining cookies usually may be found by clicking "Help" in the toolbar of your browser and searching for relevant instructions.
Clear GIFs, also called web beacons, tags, and other names, are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document, or email message. Factor may use clear GIFs to read and place cookies or to capture statistical usage information for our website. We may correlate this information to a user to personalize their experience and for statistical analysis of user experiences on our website. We do not use clear GIFs to collect personal information about you.
Factor also may maintain log files that contain IP addresses. In general, we use log files to monitor traffic on our website, to troubleshoot technical problems, or to analyze aggregate information about website usage.
Use of Information
Your information may be shared with Factor service providers who assist in managing our website usage and data, who process your product orders, or who perform other business functions on our behalf. These service providers have access to your information only for the limited purpose of providing such services. We may also disclose your information in response to a governmental request, court order, or when otherwise required by law; and to enforce our policies, protect our or other’s rights, or as evidence in litigation in which we are involved. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer your information to the other company.
If you submit information while purchasing a Factor product, you may contact us at any time to modify the information you provided. You may unsubscribe from any emails using the link provided in the email. If you request that your information be deleted, we may still maintain information about any transactions in which you participated.
Factor employs reasonable security measures to prevent or reduce the risk of disclosure of your personal information. Sensitive personal information, such as credit card numbers, is encrypted with Secure Socket Layer (SSL) technology. While Factor strives to ensure the security of your personal information, no security measures are perfect or impenetrable.
Children's Online Privacy
Factor does not knowingly collect or solicit personal information from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without the parent or guardian’s consent, please contact us as provided below. If Factor becomes aware that a child under 13 has provided us with personal information, we will delete such information.
Last Updated: November 1, 2014